A brand operated by CRQ INC
What we collect, how we use it, and the choices you have — including the full terms of our text messaging program.
Legal entity declaration. Grit Bros Hauling is a registered brand operated by CRQ INC (“we,” “us,” or “our”). This Privacy Policy applies to all services, web forms, and messaging communications provided under the Grit Bros Hauling brand and website.
Grit Bros Hauling (“Grit Bros Hauling,” operated by CRQ INC, “we,” “us,” or “our”) is a locally owned junk removal, property cleanout, and light demolition company serving homes and businesses across Chicago's western and northwest suburbs. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, contact us at grithaulingservices@gmail.com or (708) 595-5927.
Your name, email address, phone number, service address, and the job details you submit through our quote form at https://grithaulingservices.com/, by text, by email, or over the phone. This includes any photos you send us of the items you need hauled, which we use only to prepare your estimate and plan the job. If you opt in to text messages, we also record your mobile number, timestamp, and your explicit consent record.
Records of the work performed — dates, location, scope, price, and follow-up notes — which we keep in order to complete the job, invoice it, and answer questions afterward.
Standard log and analytics data such as IP address, browser type, and pages visited, used to operate and improve our website.
We work with Klub Collective, our marketing partner, who manages our Google Business Profile and this website on our behalf and with our authorization. That includes publishing updates, reading and responding to customer reviews and questions, and reporting search performance back to us.
If you leave a review, question, or photo on our Google Business Profile, that content is public and is governed by Google's own privacy policy, not this one. When we reply to a review, that reply is public too. We never publish your address, phone number, or job details in a public reply.
Our marketing partner is contractually bound to protect your information and to use it only to provide services to us. We do not sell your information or your review content to anyone.
We do not sell your information. We share it only with:
We never share your information with third parties for their own marketing purposes.
By opting into our SMS messaging services — for example, by checking the optional opt-in box on our quote form at https://grithaulingservices.com/, texting us, or giving us consent over the phone — you agree to receive text messages related to our services from Grit Bros Hauling (operated by CRQ INC), including appointment reminders, quote updates, customer support, and post-job review requests.
Strict SMS data protection statement. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use cookies and similar technologies to analyze site traffic, remember your preferences, improve website functionality, and measure service performance. You may control cookies through your browser settings.
We keep information only as long as needed to provide our services, maintain job and insurance records, or as required by law, and we apply reasonable administrative and technical safeguards to protect it. Consent records and contact information are stored securely and used only to perform authorized actions.
You can stop text messages at any time by replying STOP. You may request access to, correction of, or deletion of the personal information we hold about you by emailing grithaulingservices@gmail.com. We may retain limited records (such as billing or waste disposal logs) where required by law.
Our services are intended for homeowners, property managers, and businesses, and are not directed to children under 13. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.
Legal entity
CRQ INC dba Grit Bros Hauling
Questions about this policy or about the information we hold on you — write or call and we'll get back to you.